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Issues Log – leave comments for Ryan and Mike


Visit Rame - Media
9 October 2017 at 1:05 pm

I have just noticed that on each listing there are tick boxes to show which category we want the listing to show in. I tried to put 2 ticks – places to shop and Explore – against Panache and it wouldnt let me select more than one category. This is something that needs to be looked at.

Then I had a look at The Old Schoolhouse listing to see if I could select B&B and selfcatering but neither option was on the list?? The options were on the Panache list though which is strange.

    Business Owner
    13 October 2017 at 11:06 pm

    Hi Jan / Mike,

    Please see the comment below for the answer to the multiple category query.

    I have added The Old School House to the B&B category.

    Hope this helps,


Visit Rame - Media
9 October 2017 at 1:11 pm

I have just noticed we are missing some listings that were on the old website. This may be because they have 2 categories? e.g. The Old Bakery and The Halfway House are both missing from Places to Eat.

Ryan – please can you cross check the old website as there may be others that havent been swapped across?

    Business Owner
    13 October 2017 at 11:05 pm

    Hi Jan / Mike,

    Yes, this was because these businesses fall under two categories.

    It is not possible for a user / business owner to select two categories – this is built to prevent abuse of the system i.e. someone listing their business under every category – it must be done by an administrator.

    To add a listing to multiple categories, from the backend select: listings > the listing you wish to update > QUICK EDIT (not Edit) > tick the relevant categories > save changes.

    Hope this helps,


Visit Rame - Media
9 October 2017 at 1:12 pm

I dont have many photos to add on to the Explore listings I have added, although I have added some wording. Shall I find some stock images or do you want to add them if you have any on your files?MW- please can you add some stock images.

I will e-mail you the list of attractions further afield. How do you think we should show this? I have found all the web addresses to help. I have listed the main ones approx 1 hour from here.

The Explore searches do not all work and do not show all things to do/places to visit. This is an important one to resolve – I have a feeling you are already looking at this?

Weddings – need to add Whitsand Fort and Mount Edgcumbe.

“Place for all seasons” needs to go back on home page.

Claim listings process needs test driving again – I will ask John to try this again for us and give feedback.

A couple of updates needed to Membership section – I e-mailed you those last night Mike. MW – page updated

Sarah suggested adding in some Rame History wording, I have some from the old website so we need to consider this.

Dog friendly/child friendly – good thing to include as options on places to eat and shops too.

Need to differentiate B&Bs and self catering – plus of course some places offer both.

Calendar for events, as discussed.

Visit Rame - Vice Chairperson
14 October 2017 at 6:22 pm

Ryan, I sent you photos for The Vaults and Beaches swimming – can you please add?g. Did you find the missing e-mails as discussed? Thanks. Jan

Visit Rame - Vice Chairperson
14 October 2017 at 6:25 pm

Need to make access easier for members, abit more user friendly. Claiming e-mails and editing is not as easy it it should be.

Wgen you add a listing it says you can have up to 10 listings for £60. This is not the case, only one listing. Price for more than one listing contact enquiries e-mail address etc.

Still going to Whats On when you click Visit Rame icon on top menu bar!!

Visit Rame - Vice Chairperson
14 October 2017 at 6:30 pm

There is still no option as a Tourist to select B and B or self catering – accommodation seems to show all listings?

Visit Rame - Vice Chairperson
15 October 2017 at 9:44 pm

Hi, when I log on ro the site, the old Home Page comes up and then swaps to the video – weird!

Business Owner
21 October 2017 at 11:12 am

Ref options, it is when the accommodation page shows all the options boxes at the top, it looks odd. Realistically a visitor wont filter on whether there is a kettle or microwave. – TO BE DISCUSSED

I also thought “Sign In” may be abit confusing – who is it intended for? Maybe it would be best to say “Members login” and “Not a member yet? Sign in” or something like that!! – TO BE DISCUSSED

I will send across the other comments from the meeting. – JF

One was that Mike was going to consider the What’s on categories in terms of better titles – e.g. Major Events; Festivals; Local Community events etc. Mike will send the list across as agreed last week. – MW
Art Exhibition
Coffee Morning
Visit Rame Events

Local Events

Public Celebration

Business Owner
21 October 2017 at 11:30 am

UPDATES 21/10/17

Re-ordered search bar categories. – RH

Added features as options to all Places To Stay sub-category. – RH

Added Camping sub-category to Places To Stay. – RH

Added drop down menu to Places To Stay link, on top navigation bar, for sub-categories: B&B, Self Catering, Holiday Cottages, Camping. – RH

Visit Rame - Vice Chairperson
21 October 2017 at 1:21 pm

Home Page – it was agreed at last meeting to move the video postcard to underneath the What’s On CLOSED by RH

Visit Rame - Vice Chairperson
21 October 2017 at 1:50 pm

Hi Mike and Ryan

I have been updating categories – so for each business I have updated if they are covered by more than one category. This make the site work better – if you search B and B they should all come up. Mike – I wasnt sure whether you want Sandways also as B and B?

Visit Rame - Vice Chairperson
21 October 2017 at 3:57 pm

Hi Ryan

Not sure why we have 2 listings for Polhawn Fort in accommodation? One without a photo? Thanks, Jan


Visit Rame - Vice Chairperson
23 October 2017 at 9:45 am

1) need to get e-mails listings checked and working

2) Sarah to check Claim Listing instructions and feedback to update

3) Look at LOGO visibility on mobiles CLOSED by RH

4) Video home page – put at bottom of page CLOSED by RH

5) Whats on date order and main events to be looked at

6) Remove reviews CLOSED by RH

7) Mike to send categories to Ryan for Whats On

8) Mike and Jan to review layout of pages – consistency

9) Photos to be chased!!

10) can we have an approval procedure before adverts go live? Already in place – RH

Visit Rame - Vice Chairperson
23 October 2017 at 2:43 pm

Add availability calendars? Or has that been done.

    Business Owner
    26 October 2017 at 8:59 am

    Hi Jan / Mike,

    As discussed, availability calendars can be added to any listing, but they are a paid option – $15 per year.

    The original test listing, which is due to be removed before go live, has the availability calendar feature enabled still:


Visit Rame - Vice Chairperson
25 October 2017 at 12:22 pm

I would like to include a download brochure facility for the PDF brochure that we have on the original site.

Can we have all languages as we did on the other website?

Can we have FB symbol on new website.

Visit Rame - Vice Chairperson
28 October 2017 at 3:22 pm

Ryan, signing in as new user via Google option throws up an error message. I have just had this feedback from new member,thanks, Jan

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